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A proudly Dominican company with over 60 years of experience with international service standards. Car rental company in Punta Cana and Las Américas.

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  • SDQSDQ
    Las Américas International Airport
    809-549-0505[email protected]Open 24 hours, 7 days a week
  • PUJPUJ
    Punta Cana International Airport
    809-726-0471[email protected]Every day, 8:00 a.m. to 8:00 p.m.

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Travel tipsNelly Rent a Car • October 24, 2026 • 4 min read

8 Tips for Picking Up Your Car at SDQ or PUJ Without Delays

Traveler with a suitcase at the terminal window

After a flight, the last thing you want is a long line. These tips help you get through the counter quickly, at both Las Américas Airport (SDQ) and Punta Cana (PUJ).

1. Book online in advance

Book at least 24 hours ahead. Your details will already be in the system, so you'll only need to confirm and sign.

2. Add your flight number

If your flight is delayed, we follow your arrival and the car waits for you at the counter.

3. Know your airport's hours

Las Américas is open 24 hours. Punta Cana is open from 8:00 a.m. to 8:00 p.m. every day. If you land outside those hours in Punta Cana, let us know when you book.

4. Keep your documents handy

A valid license, your ID card or passport and a credit card in the driver's name. Keeping them together, outside your suitcase, saves minutes.

5. Check your card's available credit

A refundable hold of US$300 to US$500 is placed, depending on the coverage. Without coverage, it's US$1,200. Make sure you have enough available credit before you travel.

6. Decide on coverage before you arrive

Compare the options while you book. Arriving with your mind made up is what speeds up the paperwork the most.

7. Check the car before you leave

Walk around the car, take photos or a video of any detail and note the fuel level. Return it with the same level, or take the prepaid full tank and return it empty.

8. Save the assistance number

Your rental includes 24/7 roadside assistance nationwide: 809-544-7111 (option 3). Save it on your phone before you set off.

With everything ready, pickup takes just minutes. Pick your dates and book your car.

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